Hello and welcome! My name is Kimberly Brown. I'm a native of Texas, where everything is bigger and better, and now I’ve added a little Louisiana spice. I came onboard the Harrah's Entertainment train in 2010. I have extensive management and customer service experience. I’m a college graduate, with a Bachelor of Science Degree in Business Administration. My past experiences have given me the tools to provide great service to my guests. I consider my guests to be friends and family. My goal is to provide everyone with A+ service.